- Full hardware diagnostics and servicing for laptops and PCs, including the replacement of faulty parts such as memory and hard drives. We also offer upgrades for these parts. We can address common hardware problems that affect laptops, such as broken cases or hinges resulting from drops, power connector damage, overheating leading to unexpected shutdowns, LCD screen damage or failure, malfunctioning backlights, sticky or broken keyboard keys, loose or broken LCD hinges, damaged USB ports from improper insertion of devices, and hard drive failures caused by vibration and shock.