- Utilize Geek Squad's proprietary tools to diagnose and troubleshoot one computer
- Offer an estimated cost for any additional repairs or upgrades required to provide a comprehensive solution
- Remove all malware, including viruses, spyware, rootkits, and other types
- Resolve any operating system problems, including boot failures and blue screens
- Optimize start-up and shutdown processes
- Clean up menu, quick launch, and taskbar shortcuts
- Clear out registry and temporary files
- Install critical system updates
- Test the computer to ensure proper functionality